1-3 Business Days
Please note Express Shipping is available in Australia at a Flat Rate of $15.
2-10 Business Days
Free delivery on all Australian orders above $50. All other orders will incur a flat rate of $10 for delivery.
Unfortunately we do not ship outside of Australia. All orders can only be shipped to an Australian address.
Pease note that all orders placed after 3pm will be despatched the next business day.
Our warehouse is based in Victoria and does not operate on Victorian Public Holidays. Please be aware that there may be some delay to your order if placed during these periods.
Once your order has been dispatched from JanSport Australia we are unable to change the delivery address or redirect it to another address.
All orders should include a daytime delivery address and contact details.
Delivery times may vary, particularly for remote locations. The delivery times mentioned are an indicative time for delivery from when your order ships from JanSport Australia.
All delivery times are indications only (as provided by the individual delivery service), and indicate the time it would normally take for delivery once the goods are dispatched from JanSport Australia. Delays in shipment may occur if a product is out of stock or temporarily unavailable from our suppliers. You will be advised via email of any substantial delay. In the event of some items on your order being in stock and some items being substantially delayed we will contact you with the option to split your shipment. Additional freight charges may apply.
This policy is only valid for online purchases of footwear, clothing and accessories via Jansport.com.au
All payments from this online store will appear on your credit card statement from Jansport / Fit Chain Pty Ltd.
Signature is required on delivery with most of our orders. Where possible, we suggest having your purchases delivered to a work address or a location with someone available to sign for the parcel. If no one is present when a delivery is made a card is left detailing where to collect your parcel or to arrange a redelivery.