PLEASE NOTE: This policy is only valid for online purchases via JanSport.com.au.
JanSport is pleased to offer Free Delivery on all orders over $50 within Australia Only for all online purchases, all other orders will incur a flat rate of $10 for delivery.
Express Shipping is also available for orders in Australia for a flat rate of $15. Please see below for information regarding indicative delivery times.
Please note: All payments from this online store will appear on your credit card statement from JanSport / Fit Chain Pty Ltd.
All delivery times are indications only (as provided by the individual delivery service), and indicate the time it would normally take for delivery once the goods are dispatched from JanSport. Delays in shipment may occur if a product is out of stock or temporarily unavailable from our suppliers. You will be advised via email of any substantial delay. In the event of some items on your order being in stock and some items being substantially delayed we will contact you with the option to split your shipment. Additional freight charges may apply.
Our Warehouse is based in Victoria and does not operate on Victorian Public Holidays, please be aware that there may be some delay to your order if placed during these periods.
Delivery of orders will be via Australia Post E- Parcel Service and is available in all locations around Australia. When goods are dispatched via Australia Post using the Standard delivery option it is generally within 2 to 10 days.
When goods are dispatched via Australia Post using the Express Delivery option, delivery is within 1-2 business days within metro areas. Outside of Metro areas please refer to the Australia Post website here for more detailed information - http://auspost.com.au/parcels-mail/delivery-areas.html Please note that if you place your Express Post order after 3pm AEDST Monday to Thursday it will be dispatched the following business day. If you place your Express Post order between Friday (post 3pm AEDST) and Sunday your order will not be dispatched until the following Monday.
Australia Post E-Parcel Service requires a signature upon delivery and therefore we recommend a business address. If the address is unattended a card will be left to pick up the parcel at your nearest Post Office.
Once your order has been dispatched from JanSport we are unable to change the delivery address or redirect it to another address.
Delivery times may vary, particularly for remote locations. The delivery times mentioned are an indicative time for delivery from when your order ships from JanSport.
Last Updated: 13th October 2017